Privacy Policy
Fusion Fabric is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK privacy laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
We may collect personal information including your name, billing and delivery address, email address, telephone number, payment details, and any information you provide when contacting us. This information is collected to process and deliver orders, manage payments, provide customer support, improve our services, and comply with legal obligations. Payment information is processed securely through trusted third-party payment providers, and we do not store full payment card details on our systems.
Fusion Fabric will only use your personal information where we have a lawful basis to do so under UK GDPR. This may include fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests, or where you have provided consent, such as subscribing to marketing communications. You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.
We may share your information with trusted third parties including delivery companies, payment processors, website hosting providers, and professional service providers where necessary to operate our business. These third parties are required to handle your data securely and only for authorised purposes. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality. By continuing to use our website, you consent to the use of cookies unless disabled through your browser settings. You may manage or disable cookies at any time through your browser preferences.
Under UK data protection law, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where applicable, restrict or object to certain processing activities, and request transfer of your data. To exercise any of these rights, please contact us using the details provided on our website. We will respond to all valid requests in accordance with UK legal requirements.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, while we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
Fusion Fabric reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices. Any updates will be published on this page, and continued use of our website constitutes acceptance of the updated policy.